TERMS AND CONDITIONS
Lyntown Hosting
A trading name of Lyntown Media
Lyntown Yard
Lyntown Trading Estate
Eccles
Manchester
M30 0QG
United Kingdom
Website: https://www.lyntownhosting.co.uk
1. INTRODUCTION
These Terms and Conditions govern the supply of services by Lyntown Media trading as Lyntown Hosting (“we”, “us”, “our”) to you (“you”, “your”).
Our primary services include:
Website hosting services (“Hosting Services”)
Domain name registration and renewal services (“Domain Services”)
Virtual Private Servers (VPS) and cloud infrastructure
Related digital services and add-ons
By ordering any services from our website, you agree to be bound by these Terms and Conditions.
If you do not accept these Terms, you must not order or use our Services.
2. INFORMATION ABOUT US
Lyntown Hosting is a trading name of Lyntown Media, a business operating in England.
Correspondence address:
Lyntown Media
Lyntown Yard
Lyntown Trading Estate
Eccles
Manchester
M30 0QG
Contracts for the purchase of Services are governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.
English is the language offered for the conclusion of the contract.
3. YOUR STATUS
By placing an order, you confirm that:
You are at least 18 years old
You are legally capable of entering into binding contracts
If acting on behalf of a business, you have authority to bind that business
4. ACCOUNT REGISTRATION
You must create an account before ordering Services.
You agree that:
All information provided is accurate and complete
You will keep login credentials secure
You will notify us immediately if unauthorised access occurs
We may suspend or terminate accounts containing inaccurate or misleading information.
5. ORDER PROCESS
Before submitting an order, you will be shown:
A summary of the Services
The total price payable
You may correct errors before completing checkout.
After ordering, you will receive an email confirming receipt.
A contract is formed only when we send an Acceptance Confirmation email.
We reserve the right to decline any order.
6. CONSUMER CANCELLATION RIGHTS
If you are purchasing as a Consumer (not a business), you normally have 14 days to cancel under the Consumer Contracts Regulations 2013.
However, by placing an order you expressly request that we begin supplying digital services immediately.
As digital hosting services are provided immediately and cannot be returned, you acknowledge that you lose your statutory right to cancel once service provision begins.
This does not affect your statutory rights where applicable.
7. MONEY BACK GUARANTEE (HOSTING ONLY)
We offer a 15-day money-back guarantee on shared hosting services only.
This does NOT apply to:
Domain registrations or renewals
SSL certificates
VPS or cloud servers
Add-ons or third-party services
To request cancellation under this guarantee, you must raise a support ticket within 15 days of service activation.
Refunds are limited to one per customer.
8. PRICE AND PAYMENT
Prices are displayed on our website.
We may change prices by providing at least 14 days’ notice.
If payment fails:
Your services may be suspended
We may attempt to recover outstanding amounts
You may be liable for recovery costs
Time for payment is of the essence.
9. HOSTING SERVICE AVAILABILITY
We aim to provide reliable services but do not guarantee uninterrupted or error-free operation.
We will use reasonable endeavours to minimise downtime.
10. BACKUPS
You are responsible for maintaining your own backups.
While we may maintain system backups, we do not guarantee restoration of individual accounts.
We are not liable for loss of data.
11. USAGE LIMITATIONS
Hosting packages include specific bandwidth, storage and CPU allowances.
If limits are exceeded:
Services may be suspended
You may upgrade your plan
Mailboxes inactive for 100 days may be deleted.
12. DOMAIN SERVICES
Where you order domain services:
Registration is subject to registry approval
You are responsible for ensuring compliance with registry rules
Renewal notices will be sent before expiry
Domains may auto-renew unless cancelled
We are not liable if a registry refuses, suspends or revokes a domain.
13. SUPPORT
Support is provided via:
Online support ticket
Online live chat
We do not provide telephone technical support.
Programming or development services are not included.
14. INTELLECTUAL PROPERTY
You retain ownership of your content.
You grant us a licence to host and transmit your content for the purpose of delivering Services.
You warrant that your content does not infringe third-party rights.
You agree to indemnify us against claims arising from your content.
15. LIABILITY
Nothing in these Terms excludes liability for:
Death or personal injury caused by negligence
Fraud
Any matter where exclusion would be unlawful
Subject to this:
We are not liable for loss of profits, business, revenue, goodwill, data or indirect loss
Our total liability is limited to the amount you paid in the 12 months preceding the claim
You are advised to maintain appropriate insurance.
16. SUSPENSION AND TERMINATION
We may suspend or terminate services if:
Payment is overdue
You breach these Terms
You breach our Acceptable Use Policy
You may cancel services via support ticket.
We do not offer refunds for partial billing periods.
Upon termination, data may be permanently deleted.
17. FORCE MAJEURE
We are not liable for failure or delay caused by events outside our reasonable control including:
Cyber attacks
Infrastructure failure
Government action
Natural disasters
18. DATA DELETION
If services are cancelled:
Data may be permanently deleted immediately
You are responsible for retaining backups
19. CHANGES TO TERMS
We may update these Terms from time to time.
The version in force at the time of your order will apply unless changes are required by law.
20. ENTIRE AGREEMENT
These Terms constitute the entire agreement between us and supersede prior agreements.
